You’re invested in bringing thousands of details together to make your customers raving fans. From the form and function of your facility to the lighting of interiors to store merchandising and point-of-sale design, you’re creating a consumer experience designed to win market share.
We’re doing everything we can to win your trust. We’re a responsive, trustworthy, informed global project management firm serving the retail environment. Our project management team will answer your call 24 hours a day, every day of the year to deliver what you need, when you need it.
Like you, we’re focused on creating an exceptional customer experience. Whether your need is installation, maintenance, repair or crisis resolution, our approach is comprehensive and efficient. Our web-based scheduling software allows you to view the status of your request by the minute. Our project managers work with you personally to the point of completion.
When I called PSI on that very stressful day in March, I didn’t realize how much help I really needed. I had just taken a call from a store that had noticed a design/installation flaw affecting approximately 600 of our stores. The design flaw was a serious problem, and there was the possibility of a lawsuit of some magnitude. I needed nationwide service for these 600 stores and I needed it last week. PSI jumped through hoops to get service technicians out to these locations and provide me with the necessary photos and paperwork for my insurance agent. We were able to complete the necessary modification within the six-month period. PSI really saved the day.
—Steve, facilities director, national retail chain
A crisis situation can occur when you least expect it. When it does, safety and sales become pressing issues. Whether you have an imminent need for boardups in the Southeast to prepare for a Category 4 hurricane or slip-resistant flooring to resolve a day-to-day traffic problem, we’ll provide an immediate response.